Shipping policy

Shipping Policy

We aim to dispatch all orders within 7 working days from approval of proof. Orders are shipped via tracked shipping, with the courier selected dynamically for the best service.

Please note: During busy periods this may be extended - if you have any queries please reach out to us with your order number via our online chatbox on our website. 

Tracking Information

Once your order is shipped, tracking details will be sent via the method you selected at checkout—SMS or email—so you can monitor your delivery.

Damaged Parcels

If your parcel arrives damaged, please refuse delivery and ask the courier to return it to us. If refusal isn’t possible, take clear photos immediately and contact us via our online chatbox available on our website with your order details.

For any shipping inquiries, feel free to reach out—we’re happy to help!